Due to Covid-19 we are screening all our patients upon entering the facility.

  • Upon arrival all patients have their temperatures checked prior to being taken back for treatment. Advise them they should put on a cloth face covering, regardless of symptoms, before leaving their home.

  • Instruct patients to stay home and notify the facility if they have fever or symptoms of COVID-19.

    • Consider using automated communications to remind patients about reporting symptoms.

    • If they have symptoms, they should discuss them with a healthcare provider.​

  • We ask all patients upon entry to the facility if they have a fever or symptoms of COVID-19 including cough or shortness of breath, sore throat, or systemic symptoms like myalgias or chills

    • Place a staff member near all entrances (outdoors if weather and facility layout permit), or in the waiting room area, to ensure patients are screened for symptoms and fever before entering the treatment floor.

    • All providers are washing their hands thoroughly with soap and warm water for 20 seconds before and after each patients.

    • We are cleaning each equipment thoroughly after each patient use. 

Coronavirus and Our Commitment to Patient Safety

As I am sure you are all aware, we are facing challenging times regarding the Coronavirus, or COVID19. We would like to take this opportunity to reassure our patients and guests that all of our staff members are taking extra precautions to maintain environmental cleanliness at our clinic per CDC guidelines. These efforts include, but are not limited to:

  • Thorough washing of hands before and after treatment sessions with soap and warm water for at least 20 seconds

  • Disinfection of all contact surfaces, including electrodes and ultrasound units, before and after use using 70% isopropyl alcohol

  • Use of hospital grade non-porous pillows with single use linens.

  • Increased use of Lysol disinfecting cleaner on all contact surfaces, including chairs, tables, and exercise equipment.

In addition to these efforts, we respectfully ask the following of our patients:

  • Please wash your hands before and after your treatment session using soap and warm water for at least 20 seconds. If soap and warm water are unavailable, use an alcohol based sanitizer with at least 60% alcohol. Always wash your hands with soap and water if your hands are visibly dirty.

  • Please wait in the lobby until a staff member escorts you to a treatment area. As we are constantly engaged in patient care, this will allow our staff time to properly sanitize treatment tables and equipment prior to subsequent use.

  • If you are not feeling well, or have been in contact with or exposed to someone who is demonstrating signs and symptoms of illness, please refrain from attending your appointment. We will not enforce our late-cancellation policy during this time, and are happy to assist you in rescheduling your appointments.

We would like to thank you for your patience and understanding during these challenging times.

                                                                                                                                                

  • Telehealth Appointments

    We are offering telehealth appointments to new and existing patients. These are covered by most major insurances. Call to schedule your appointment today!

STAY INFORMED

Stay up to date with the latest information by referencing the links below from trusted healthcare and government organizations:

THE CLINIC LOCATIONS

1609 N PRINCE STREET

CLOVIS, NM 88101

PHONE- 575-935-0360

FAX- 575-935-0361

 

Hours:

Mon - Thur: 7:00 am - 7: 00 pm

Friday: 7:00 am- 12 noon 

​​Saturday: Closed​

Sunday: Closed

304 S MAIN AVE,

SUITE # 2,

PORTALES, NM 88130

PHONE- 575-226-3375

FAX- 575-226-3258

 

Hours:

Mon - Thur: 9:00 am - 5: 00 pm

Friday: 9:00 am- 12 noon 

​​Saturday: Closed​

Sunday: Closed

CONTACT

PHYSICAL THERAPY CARE
Complete Pool & Land Physical Therapy